Activities of DMAIC process are planned and deployed step by step according to the recommended Six Sigma guideline (Kifor & Baral, 2013), Gate Review sessions are arranged by the project participants recommended in (ISO13053-1, 2011) and tools and techniques proposed in (ISO13053-2, 2011). These activities provide opportunities to generate new knowledge that is then accumulated and reused in the during DMAIC process execution. The activities of knowledge management involving Knowledge Creation/Acquisition, Knowledge Structure & Storage, Knowledge Protection, and Knowledge Application (Gold, Albert, & Arvind, 2001) are executed continuously within each of five DMAIC steps consisting of Define, Measure, Analysis, Improve, and Control. Read more